Customer engagement is an important part of managing a business, with the way you interact with and speak to customers playing a huge part in whether or not they come back to your business.
And fortunately, education is no longer as strict as it used to be with many courses being available online so that you can study there while you work.
But if you’re not sure which online school to go with, try National Training, whose track record shows they have trained over 8,000 students, with a nearly 60% completion rate and who are “a leading vocational education provider offering education and training solutions to individuals and businesses across Australia”— (via their Facebook page).
One course they offer is a Diploma of Customer Engagement, which will give you the skills and knowledge base to move your career forward and will also open you up to a new range of career opportunities, like becoming a Contact centre manager, Front desk manager, Help desk manager, or a Sales manager, to name a few.
Furthermore, if you’re not sure how to up-skill yourself or where to get started, Seek has some tips on to reinvent yourself and work your way up the career ladder, which are:
- Understand your current brand
- Know what you want
- List your achievements
- Make a plan
- Package yourself
- Up skill
- Create a new CV with care
- Get yourself a mentor
- Network like mad
- Associate with leaders
- Be authentic and passionate
- Be visible
A Little Bit About National Training
National Training is a Registered Training Organisation (RTO) founded in 2006. Over the past decade we have successfully trained more than 8,000 students and achieved an enviable completion rate of 60%, which places us in the top quartile of all Australian online study providers. We currently offer the following nationally-recognised diploma qualifications (in alphabetical order): Diploma of Accounting, Diploma of Business, Diploma of Business Administration, Diploma of HR Management, Diploma of Leadership Management, Diploma of Logistics, Diploma of Project Management and Diploma of Work Health & Safety.
Keen to find out more? CONTACT US TODAY to learn how you could combine a gap year with online study and make 2017 your year of personal progress!